Alerts Inbox

ALR-1248

Checkout 5xx rate is 1.4% (threshold 1%)

HighFiringALERT-001

Checkout 5xx > 1%

Checkout 5xx rate is 1.4% (threshold 1%)

Started

Jul 2, 05:12 AM

Duration

33h 46m

Current Value

1.4%

Dedup Key

checkout-5xx-us-east-1

View Incident INC-2841

Alert Rule Definition

ALERT-001

Name

Checkout 5xx > 1%

Description

Fires when checkout-api 5xx rate exceeds 1% for 5 minutes.

Metric

http_5xx_rate

Condition

> 1

Window

5m

Severity

High
Edit Rule

Service Context

checkout-api

t3

Open

Health

partial

Tier

tier1

Error Rate

1.4%

Open Alerts

8

Linked Incident

INC-2841High

Checkout API elevated 5xx rate in us-east-1

Open Incident

Response Timeline

Events for this alert from trigger to resolution

Alert triggered

Jul 2, 05:12:00 AM
Awaiting acknowledgement...

Routed To

Platform - Standard — escalation policy

Round 1Now
DVDaniel Vargas
+15m
Round 2+15m
LWLiam Walker
+30m
Round 3+30m
MOMaya Okonkwo

Repeats 1x before giving up.

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