Alert Routing
Route alerts to escalation policies or notification channels based on conditions. Rules are evaluated in priority order.
Routing Rules
6
5 active
Escalation Policies
4
route to people
Channels
2
Slack, webhook, etc.
Matched (24h)
25
alerts routed
Routing Flow
From alert trigger to destination
Alert Fires
Rule Match
Routed
Routing Rules
Evaluated in priority order. First match wins.
1
Critical production → Platform escalation
2 alerts matched in last 24h
IFseverityiscriticalANDenvironmentisproduction
Platform - Standard2
Checkout alerts → Payments team
4 alerts matched in last 24h
IFserviceischeckout-apiANDseverityincritical,high
Platform - Standard3
Security tags → Security escalation
0 alerts matched in last 24h
IFtagcontainssecurity
Security - Critical4
Low severity → Slack only
18 alerts matched in last 24h
IFseverityislow
#alerts-low5
DB alerts → Reliability policy
1 alerts matched in last 24h
IFserviceinpostgres-primary,redis-cluster,kafka-bus
Reliability - Standard6
Staging noise → mute
0 alerts matched in last 24h
IFenvironmentisstaging
#alerts-staging