Escalation Policies
Configure paging escalation chains. Each policy defines rounds of targets with delays before advancing to the next round.
Active Policies
3
across all teams
Avg Rounds
2.7
per policy
Max Repeat
2
highest re-escalation count
Targets Configured
9
people in chains
Platform - Standard
ep1Platform EngineeringEscalates from primary to secondary to manager over 30 minutes.
Repeats
1x
Round 1Immediate
DV
Daniel Vargas
person
+15m
Round 2+15m
LW
Liam Walker
person
+30m
Round 3+30m
MO
Maya Okonkwo
person
Repeat 1x
Total escalation window: 45 minutes before paging manager and repeating.
Reliability - Standard
ep2Reliability EngineeringEscalates from primary to secondary to manager over 30 minutes.
Repeats
1x
Round 1Immediate
PR
Priya Raman
person
+15m
Round 2+15m
TL
Theo Lambert
person
+30m
Round 3+30m
MO
Maya Okonkwo
person
Repeat 1x
Total escalation window: 45 minutes before paging manager and repeating.
Security - Critical
ep3Security OperationsImmediate security team escalation, manager at 5 minutes.
Repeats
2x
Round 1Immediate
HW
Hannah Wright
person
AV
Anya Volkova
person
+5m
Round 2+5m
MO
Maya Okonkwo
person
Repeat 2x
Total escalation window: 5 minutes before paging manager and repeating.