Status Page

Public Status Page

Last updated: 6:23:09 AM

Preview of what customers see at status.sentinelgrid.io. This is the public-facing view of system health.

SentinelGrid Status

Partial Outage

3 active incidents affecting service.

Last updated 7/3/2026, 6:23:09 AM · Auto-refreshes every 60 seconds

90-Day Availability

99.94% uptime
90 days agoToday

API & Gateway

api-gateway
99.9%Operational
auth-service
99.9%Operational

Payments & Billing

billing-service
99.9%Degraded Performance
checkout-api
99.9%Partial Outage

Data & Storage

postgres-primary
99.9%Operational
redis-cluster
99.9%Operational
kafka-bus
99.9%Operational

Web & Frontend

web-app
99.9%Operational
payment-ledger
99.9%Operational

Active Incidents

INC-2841Highinvestigating7/2/2026, 5:12:00 AM

Checkout API elevated 5xx rate in us-east-1

Approximately 3% of checkout attempts in US-East are failing with a 500 error. Retry usually succeeds on second attempt.

Latest update

We are investigating elevated checkout failures in US-East. Some payment attempts may fail. Please retry.

INC-2840Mediummonitoring7/1/2026, 10:30:00 PM

Billing invoice generation backlog

Invoice emails delayed by up to 6 hours. No financial impact. Payments continue to process normally.

INC-2838Mediumidentified7/1/2026, 9:00:00 AM

Web app slow page loads (LCP regression)

No functional impact, but slower page loads affect SEO ranking and user experience.

Recent Public Updates

INC-2841High7/2/2026, 5:48:00 AM

We are investigating elevated checkout failures in US-East. Some payment attempts may fail. Please retry.

Scheduled Maintenance

Database failover drill — eu-west-1
Saturday, July 12, 2026 · 02:00 - 04:00 UTC

Brief connectivity interruptions possible in eu-west-1 during controlled failover testing.

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