Incidents
Browse, filter, and manage all incidents across the platform. Use bulk actions to acknowledge, assign, or export multiple incidents at once.
Total Incidents
All time records
Active Now
0 critical
Resolved (30d)
Within rolling window
MTTR (30d)
All Incidents
Click a row to view the full incident details
Ref | Title | Severity | Status | Commander | Services | Started | Duration | Impacted | |
|---|---|---|---|---|---|---|---|---|---|
| INC-2841 | Checkout API elevated 5xx rate in us-east-1 Checkout API is returning 5xx errors at 1.4% baseline after a canary deployment. Impacting ~3% of payment attempts in us-east-1. | High | Investigating |  Marcus Anderson | checkout-api, billing-service | Jul 2 05:12 AM | 1d 1h | 4,200 | |
| INC-2840 | Billing invoice generation backlog Invoice generation workers are backed up; ~14k invoices pending. Customers may see delayed invoice emails. | Medium | Monitoring |  Caleb Foster | billing-service | Jul 1 10:30 PM | 1d 7h | 14,200 | |
| INC-2839 | Auth service token validation errors in EU Brief spike in 401 responses from auth-service in eu-west-1 due to JWKS rotation. | Low | Resolved |  Theo Lambert | auth-service | Jul 1 02:00 PM | 18m | 850 | |
| INC-2838 | Web app slow page loads (LCP regression) LCP regressed from 1.8s to 2.7s after v4.2 release. Affects SEO rankings. | Medium | Identified |  Mei Lin | web-app | Jul 1 09:00 AM | 1d 21h | — |
Need a faster response workflow?
Open the Active Incidents board for a war-room card view, or jump to the Commander View to manage incidents you own.