Billing Service Availability
99.9% of billing operations succeed.
SLO-002At Risk
Service
billing-serviceTier 1
Target
99.9%
Current SLI
99.86%
Window: 28d · Updated 7/1/2026
Error Budget28% remaining · 72% consumed
Window: 28dBurn rate: 2.8x
Window 1h
3.77x
Threshold 14.4x
Window 6h
2.87x
Threshold 6x
Window 1d
2.14x
Threshold 3x
Window 3d
1.41x
Threshold 1x
SLI Definition
Source metric and query
Metric
success_rate
Source
billing_ops_total
Unit
percent
PromQL Query
sum(rate(billing_ops_total{status="ok"}[5m])) / sum(rate(billing_ops_total[5m]))Error Budget Breakdown
Consumed vs remaining
Remaining
28%
Consumed
72%
Budget consumption72% / 100%
Burn Rate
2.8x
Total Budget
100
Window
28d
Burn Rate Alerts
Multi-window alert configuration
14.4x · 1h window
Current: 3.77x
6x · 6h window
Current: 2.87x
3x · 1d window
Current: 2.14x
1x · 3d window
Current: 1.41x
Burn Rate - Last 24h (SLO-002)
Current burn rate 2.8x · threshold 14.4x (1h window)
Related Incidents
Incidents affecting billing-service on this SLO