Runbooks

Billing Invoice Generation Lag

Performancebilling-servicebilling-invoice-lag

Operational runbook - 2 steps

Author

Caleb FosterCaleb Foster

Last Updated

2026-06-25

Views

56

Steps

2

Procedure

Follow each step in order. Mark complete as you proceed.

1

Investigate

Check the invoice worker queue depth in Bull Board.

2

Scale

Increase the worker count via `sg scale billing-worker --count=8`.

2 steps total

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ALR-1245acknowledged

Invoice queue depth is 14,231 (threshold 10,000)

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