Runbooks

Auth Service Token Validation Errors

Incident Responseauth-serviceauth-token-errors

Operational runbook - 2 steps

Author

Theo LambertTheo Lambert

Last Updated

2026-06-12

Views

134

Steps

2

Procedure

Follow each step in order. Mark complete as you proceed.

1

Verify

Check JWKS rotation status. If a rotation just happened, downstream caches may be stale.

2

Purge

Force JWKS cache purge across all consumers.

2 steps total

Quick Actions

Related Alerts

1 on this service

ALR-1240resolved

Auth 401 rate is 3.2% (threshold 3%)

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