Checkout 3DS Timeout
Operational runbook - 2 steps
Author
Last Updated
2026-06-30
Views
211
Steps
2
Procedure
Follow each step in order. Mark complete as you proceed.
1
Inspect
Check the 3DS provider status page.
2
Fallback
If the provider is down, enable frictionless fallback via `checkout.fallback_3ds=true`.
2 steps total
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